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Video Upgrade?

  1. madeirafilmfest

    Hi ,

    Could anyone suggest who I should contact regarding the videos not functioning, this really is an inconvenience, it ought to be resolved asap.


    The blog I need help with is

  2. Are you referring to a videopress upgrade?
    What is the URL of the post this video is in?

  3. I am in Canada and I can view this video on your home page

  4. madeirafilmfest

    Really ? Mmm - ok then it must be my server, does it play with the harp music?

  5. Yes the harp music is audible and quite lovely too.

  6. If you are not running one of the browsers and versions listed at please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see >

    If you are running one of the browsers and versions listed at please do these four things:

    1. Try clearing your browser’s cache:

    2. Make sure that you have third-party cookies enabled:

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS:

    If it’s still happening, let us know which browser (and version of it) you’re using and post any error reports you get.

  7. madeirafilmfest

    Thanks a lot, most reassuring.

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