Hi – is there any way of getting good quality high res images as poster frames (thumbnails) in Videopress. The resolution seems ot be random, some are of passable quality, but most of the time they look really bad. as on http://multisuite-mezzanine.com/videos/ I have done some research but found no answers. If I could get at the image and replace it that would help. Really spoils the pages appearance. Many thanks.
Hi there! As you are capturing a “frame” of your VideoPress video, you are dependent entirely on how that frame appears on screen. Also, online video is, by nature, much lower resolution than print media. However, you can choose which thumbnail to capture and utilize to represent your videos.
In the document linked below, scroll down to the Edit Media explanation. There you will find your thumbnail capture steps: