Videos freezing after upload

  • Author
    Posts
  • #3420367

    Hi,

    After uploading MP4 videos they freeze. The full length shows in the file information but then whilst playing the freeze at a certain point, the playback options become unavailable.

    My settings are:

    1920×1080 25FPS H264 VBR 1 PASS

    Heres a link to the file:

    [redacted]

    • This topic was modified 2 weeks by  supernovia.
    #3420678

    supernovia
    Staff

    Hi! These forums are for the free sites using our managed hosting service, which can be quite different from running your own WordPress installation at another host. That file is hosted by GoDaddy, so if it’s locking in playback on the file itself, without WordPress, I’d check in with them first to see if they recommend streaming on your account.

    If you need help with the WordPress software, here’s a link to the correct forums for self-managed sites:
    https://wordpress.org/support/forums/

    Also, I redacted your file link so your bandwidth won’t get eaten with people testing that. Cheers!

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