Visitor count summery is off

  • Author
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  • #1484929

    auxclass
    Member

    On the new stats page – when the show stats by week is selected the far left bar is way messed up – Week 12, 1 visitor 1303 page views – see the screen shot – the left bar has some other problems but one problem per Post

    http://captnmike.files.wordpress.com/2013/10/visitor-count-oct-17-2013.png

    Thanks

    The blog I need help with is captnmike.com.

    #1485114

    rachelmcr
    Staff

    Hi, thanks for reporting that! I’m seeing the same things on the stats page for several other blogs, so it definitely looks like a glitch. I’ve reported it to our team to take a look.

    What were the other problems you saw with that left bar? I can check to see if we can fix them up at the same time.

    #1485120

    rachelmcr
    Staff

    This issue should be fixed now. Let me know if there’s anything else we should take a look at! :)

    #1485121

    auxclass
    Member

    Thanks Rachel

    I will go ahead and cover the other things I noticed about the Stats with the supporting screen shots just in case

    First shot
    Mar 2011 shows 214 PV on graph with actual 2670 at 7:30 pm – PDT
    Note the 32 Graph bars showning

    http://captnmike.files.wordpress.com/2013/10/page-views-oct-17-2013-733-pm.png

    Second Shot
    April 2011 shows 3,300 Graph with 3,300 actual at 8:16 am PDT
    Note the 31 Graph bars showing

    http://captnmike.files.wordpress.com/2013/10/page-views-oct-18-2013-816-am.png

    An observation about the number of Graph bars showing

    30 Days
    31 Weeks
    31 Months (OK)

    32 Months – when shown – not so OK

    I can’t check the “feature” until tonight – Because the count “feature” seems to be time dependent – left bar count for Weeks (I think the weeks were off also) & Months stop working at about 0000 GMT / UTC but start showing the correct counts at 0000 local (Pacific Daylight time)

    So I will take a look later today, also warn the developers that there seemed to be a time sensitive part of it, since they said “fixed” with no details I will need to wait to double check – since to get the correct look all then needed to do was wait until this morning when the count would automatically revert to normal anyway –

    Sorry for the two step process but I wanted to have the supporting screen shots and such all lined up, when I did software I always liked more info even the odd strange things nobody else seemed to care about :) made my life easier

    thanks for the quick fix –

    #1485140

    auxclass
    Member

    Jackie

    Still a few undocumented “features” – Week 11, 2013 – 300 Page Views – 1 Visitor – 32 Months displayed

    Oct 18, 5:03 PM – Pacific Daylight time – 0103 GMT / UTC

    http://captnmike.files.wordpress.com/2013/10/visitor-count-oct-18-2013.png

    Good luck to the team

    thanks

    Remember – there are no bug, only undocumented features

    #1485153

    rachelmcr
    Staff

    Thanks for the detailed reports and screenshots! That’s an interesting “feature,” indeed. :) I asked our team to look into this.

    #1485155

    auxclass
    Member

    You be welcome

    #1485171

    auxclass
    Member

    Hi rachelmcr

    How is the team doing on this? I still see the left bar with funny numbers after midnight UTC and returning to normal after midnight local time –

    If I keep this up, I best maybe not show up at one of the meetup things for my safety :)

    Thanks

    #1485172

    rachelmcr
    Staff

    So sorry, I missed your last message in this thread! Our team hasn’t been able to reproduce the time-dependent part of this bug yet, but I’m following up with them to see if there’s any additional details that might help them track it down. :)

    #1485173

    auxclass
    Member

    I was looking at the short count left bar last night and was wondering how the team was doing or if they had given up :)

    I used to do industrial software acceptance testing, entire companies lived in terror of my testing – One time – a company had a half in thick test script (small system test) – four people spent a full week testing the test and triple checking EVERYTHING – took me less than a half hour to break the system (and I was still in the test script) – handed the test script back to their team and told them to call me when they had something worth testing – in the end had a nice system that ran well

    Good luck to your team & a Happy Holiday & safe and happy new year

    #1485174

    timethief
    Member

    @uaxclass

    I used to do industrial software acceptance testing, entire companies lived in terror of my testing

    I do contracted work and I can’t discuss what I do but … that made me SNORT and LOL :D

    #1485175

    rachelmcr
    Staff

    @auxclass – We think we found the bug (finally!) that caused that time-dependent issue in your stats. :) When you get a chance, can you take a look and see if it’s fixed for you?

    #1485176

    auxclass
    Member

    As noted it is time dependent so not yet the witching hour :)

    Yes I will look later today after the witching hour

    thanks

    #1485177

    auxclass
    Member

    Close but no cigar as they used to say. The weeks look correct but Aug 2011 is the left bar @71 views, The actual count is 2,755 page views.

    So you are half way there :)

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