Waiting for r-login.wordpress.com

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  • #1950165

    ljudy
    Member

    Whenever I’m trying to go to a WordPress site that has purchased their own domain and does not have the .wordpress.com name at the end of the site, it will say at the bottom of my browser “waiting for r-login.wordpress.com” I’ve tried this with multiple browsers, and it will always do this if I’m logged in to WordPress. The only exception is my own site, christianentertainmentreviews.com, although it did it for a long time after I switched the name, and I have no idea what finally made it work.

    The blog I need help with is christianentertainmentreviews.wordpress.com.

    #1950258

    timethief
    Member

    I’m not clear on what the issue is or how to help you. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1950312

    druesome
    Staff

    Hi there!

    Just wondering if you are having any trouble loading a WordPress.com site with a custom domain? Let me know so I can help you sort out the issue.

    #1950406

    ljudy
    Member

    My problem is described in the first post on this thread. Also, I do have third party cookies enabled, so that’s not the problem.

    #1950410

    timethief
    Member

    We need to know more about exactly what it is that you are trying to do because we do not understand what your concern is and how to assist you until your do that. Please expand and be specific and descriptive.

    #1950413

    druesome
    Staff

    Thanks TT!

    Yes, please be a bit more specific on what the problem is so we can assist you. Thanks!

    #1950424

    ljudy
    Member

    I don’t know how to be more specific. When I’m trying to go to a WordPress page that has a custom domain (i.e. does not have .wordpress.com in the name), then nothing comes up, and it says “waiting for r-login.wordpress.com” at the bottom. I know it’s not a browser issue because I’ve tried it with multiple browsers. All I’m “trying to do” is go to the websites in question. Some examples: lettherebemovies.com, headinavice.com

    #1950426

    druesome
    Staff

    …then nothing comes up

    Thanks for clearing that up! Do you have any antivirus programs, browser extensions or adblocking software that might be preventing the sites from loading? You may test this by temporarily disabling each and visiting the websites.

    Let me know what you find out. Thanks!

    #1950439

    ljudy
    Member

    None of the extensions seem to be causing the issue, as disabling them has no effect. The only anti-virus I have is Microsoft Security Essentials. I turned it off and visited one of the websites and got the same result.

    #1950445

    druesome
    Staff

    Hello Logan!

    This could be an issue with your browser not accepting our cookies.

    Can you kindly make an exception for “wordpress.com” as shown here:

    To do this in Chrome, click on Menu > Settings > Advanced Settings > Content Settings.

    Here’s full instructions:

    https://support.google.com/chrome/answer/95647?hl=en

    Let me know if that helps. Thanks!

    #1950447

    ljudy
    Member

    wordpress.com is now an exception, but it hasn’t made any difference.

    #1950454

    druesome
    Staff

    Are you accessing the sites from home, work or school? Also, can you check if you’re having the same issues while using a different computer?

    #1950455

    ljudy
    Member

    I logged in to WordPress on my wife’s computer and none of the same issues are there. I actually watched the bottom and didn’t even see the “waiting for r-login.wordpress.com” come up at all.

    As to where I’m accessing it, most of the time it’s at home, but I have the same issues when I’m on campus or at my in-laws, so I don’t think it has anything to do with the wi-fi. I’m assuming at this point that it has something to do with my computer, but I’m not sure what it would be.

    #1950456

    druesome
    Staff

    Hey Logan,

    That’s my instinct as well, and it might help to look into a security software or setting that might be causing the problem. Is this a company- or school- issued machine that you have? If so, try approaching your tech stop and see if they can help you figure this out. Good luck!

    #1950457

    ljudy
    Member

    It’s not a company or school issued machine, it’s just a private laptop that I bought from Dell. The only security setting I’ve messed with is changing security software and turning off Ad-block. What other methods could I try to identify an issue with security settings?

    #1950458

    druesome
    Staff

    To see your computer’s security settings, go to Control Panel -> Security -> Security Center. Please check your Internet Options and see if WordPress.com is being blocked. Temporary disabling Windows Firewall might also help in this case. Let me know what you find out!

    #1950459

    ljudy
    Member

    Disabling Windows Firewall didn’t make any difference. I couldn’t find any other security options regarding internet in the Control Panel.

    #1950460

    ljudy
    Member

    Disabling Windows Firewall didn’t make any difference. I couldn’t find any other security options regarding internet in the Control Panel.

    #1950461

    druesome
    Staff

    Sorry to hear it didn’t work. I’m afraid that this one had left me stumped and out of answers. Again, if you got this figured out eventually, can please let us know what we missed? Thank you and best of luck!

    #1950462

    zapatamadera
    Member

    It is amazing to me that the WordPress support staff still hasn’t figured this one out, and professes to be ignorant about it. I have the same problem with a LOT of WordPress sites, and so do many other people – google it for a change! – ever since, it looks like, 2008. It’s not cookies, it’s not antivirus, it’s not a specific browser, it is intermittent (with the same setup) and LOTS of people have the problem. I have it with Google Chrome, Aviator, Firefox, even with the most tolerant cookie settings.

    It is time for a higher-up developer to take a really good look at it.

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