We have already paid

  • Author
    Posts
  • #1545163

    beamanme
    Member

    We received a notification today that Live2Tour.com was about to expire despite the fact that we have already paid when previously notified.

    The blog I need help with is live2tour.com.

    #1545221

    auxclass
    Member

    Note: for a custom domain name to work, you have TWO things to renew –

    Domain name registration $ 6.- / year I think
    Domain mapping $ 13.- / year

    #1545222

    auxclass
    Member

    I also flagged this for the staff to review your charges

    See the status of Upgrades at

    Dashboard >> Store >> My Upgrades

    #1545301

    kardotim
    Member

    The last domain + private registration payment we’ve received was at 2012-11-06. You can renew the domain at https://live2tourdotcom.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    #1545356

    beamanme
    Member

    The previous payment didn’t appear on my credit card so I renewed again today.

    #1545359

    kardotim
    Member

    Great! It seems to be all sorted now. Feel free to contact us if you have any other questions.

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