Website and website admin not accessible after PHP update

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  • #3352823

    After website wasn’t working, instructions were to update PHP version through web hosting company. I did this. Now I can’t access my website at all either through the backend (wp admin) or through front end (public). What do I do to get access again?

    The blog I need help with is www.kurschnerclarke.ca.

    #3352847

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    https://en.support.wordpress.com/com-vs-org/

    Thanks!

    #3353018

    Thanks. All resolved by my hosting company. 👍

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