Website doesnt load!

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  • #1155659


    Ive just purchased a domain
    When i changed it to the primary domain, the website doesnt load.

    The only way of loading the webpage is by having 3TripleDots.Wordpress.Com as the primary domain, ie making my purchase redundant.

    Ive no idea how to configure the DNS page and i dont have an external host for the website (ie

    Any help?

    The blog I need help with is



    I don’t see any domain mapping – you need to both buy a domain name (done) and map the domain name to your blog (Domain Helper does not see)

    Here are the instructions to map your domain



    PS – once you map the domain name it can take 24 to 72 hours for changes to reach the far corners of the internet – you may see erratic mapping during that time



    means like Justhost?

    then why would i purchase a domain from wordpress when they offer free domains?



    If you want to send visitors to and for your visitors to see in their browser address bar then you need to map the domain to your blog. – is free – WordPress.COM is the host – if you map to your existing blog you will still be hosted at WordPress.COM – grand total of $ 18.– a year – great bargain I think


    The top level domain here is All free hosted blogs are free hosted on sub-domains.

    If you wish to purchase domain mapping then you can map from your free hosted blog on a sub-domain to your domain. Follow these instructions that auxclass posted the link to above to accomplish that


    good day to you and good bye. :)



    Morning Morning @TT



    The problem was that the website couldnt run (.com website)
    what is this domain helper?

    Is this literal?

    Update your domain’s name servers to the following:



    I thought that i needed an external domain so i refunded my purchase.
    Now i cant get my domain back =(



    im in such deep sh**t



    Latest update, ive got my domain back!

    but the problem still exists.
    Your nameservers need to be set to NS1.WORDPRESS.COM and NS2.WORDPRESS.COM for these DNS records to work. If you have already updated the nameservers you can ignore this message; it will stop appearing soon.
    We can’t save these records because they don’t look right to us. Check the errors below. Please contact support if you are unable to resolve the problem.

    1. This does not match any of the DNS record formats.
    2. This does not match any of the DNS record formats.
    3. This does not match any of the DNS record formats.

    Error im getting



    Domain Helper is a diagnostic tool here to help figure out what is happening with domain mapping issues

    I am seeing erratic information for your domain name – that might be related to making several changes in a short time – or there could be an issue with your base blog or something –

    I have flagged this for staff attention to help – they have access to tools and your account history that I don’t have – please be patient – the staff do check the support forums several times a day but I don’t know their schedule



    We replied to you by e-mail.

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