Website hacked

  • Author
    Posts
  • #3142635

    efweber
    Member

    I already have the hacked files on my Word Press website. How can I remove the problem?

    The blog I need help with is www.brainleadersandlearners.com.

    #3142640

    efweber
    Member

    I already have a list of the specific hacked WP files on my blog site. Now I need to know how to clean these files. Any ideas? Thanks! Ellen

    #3142653

    staartmees
    Member

    Your site is made using the standalone version of wordpress.org. This forum is for websites made on the wordpress.com platform.
    You find their forum at https://wordpress.org/support/

    #3142776

    efweber
    Member

    Thanks!

    #3142794

    efweber
    Member

    How do I get my blog moved to WordPress.com

    #3143276

    kokkieh
    Staff

    Hi there,

    We have a guide on migrating your content here:

    https://transferto.wordpress.com/

    But do note plugins and themes downloaded elsewhere can only be used here if you have the Business Plan. You’ll also only be able to transfer your site’s content via a regular WordPress export/import. We don’t offer FTP access, so you can’t upload your site’s source and database files here.

    (It is possible to migrate a full existing WordPress site to a Business Plan site using a migration plugin, but it doesn’t always work, and there are a few requirements to do that, so if you want to go that route, please create a free site and add a Business Plan first, and then start a live support chat so someone can take a look at your setup, recommend the best options, and guide you through the process.)

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