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What happened to my Subscribers & Follwers?

  1. I've moved from to Where do I get help transferring my followers and subscribers. I've already installed JetPack.

    The blog I need help with is

  2. Hi there,
    Staff can do this for you. I tagged this thread for their assistance. Please subscribe to it so you are notified when they respond.

  3. The subscribers have been moved as requested. Please let us know if you need any further assistance!

  4. I am still not seeing my subscribers. Is there anything else I needed to do on my end?

    Thank you

  5. Your e-mail and followers are listed over here:

  6. How do I migrate them over to my blog?

  7. The link in my previous reply is a list of your subscribers on your blog.

    Please let us know if you need any further assistance!

  8. When I look at my subscribers on my blog I still see no one. I've also (email) subscribed to my own blog to see if I could get updated posts and I'm not getting them emailed to me.

  9. Are you looking at Jetpack -> Site Stats on your blog's dashboard? Otherwise pleasesend us a screenshot of the page where you're looking at. You can upload the screenshot at

  10. I'm looking at Jetpack and it shows them as followers not org. My husband is following me and says that he no longer gets updates when he signs in to his He says this has stopped since I made the switch. I've also stopped getting comments from followers who used to communicate with me frequently.

  11. The followers that have been transferred will still show up as followers, because they have accounts. However, they do follow your website.

    What's the username of your husband? please make sure that his notification settings are enabled to receive e-mail notifications. This can be changed at (click on the 'edit' link next to the blog title) or

    Looking forward to your reply.

  12. My husband's username is Musclebyjeff. I was referring to the notifications that show up when he opens his account not his email. He's not seeing my posts show up on his screen after he signs in. I believe this is what's happened with all of my followers and is why I have heard nothing from any of them since switching.

  13. I can't seem to find an account under 'musclebyjeff'. Are you sure that's his username?

    If a user is following your blog and logged into they should still see your published posts in their reader section.

    Looking forward to your reply.

  14. Sorry, I left off an s. It's

  15. I've checked his reader setting and it's the e-mail notifications are disabled.

    Please make sure that his notification settings are enabled to receive e-mail notifications. He needs to be logged in at his account and go to then click on the 'edit' link next to the blog title to change the e-mail notification setting.

  16. So his email notifications need to be set in order for me to show up on his reader. Not just to recieve emails of my posts?

  17. Sorry about the confusion there, this option is only for notification e-mails. Looking from his account I was able to read your blog's new posts in his reader though. Could you please ask him to try a different browser , for example Firefox or Google Chrome? and see if he also encounters the problems there.

    Thank you.

  18. Thank you for being so patient, and answering my numerous questions on this topic!

  19. You're welcome, is there anything else I can help you with? :)

  20. No, thanks so much again!

  21. Cheers. Feel free to contact us if you have any other questions.

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