What has happened to my website…that wordpress is supposed to be hosting?

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  • #1069422

    rfaletto
    Member

    I am baffled that my website..www.fourelevenstore.com cannot be accessed on the net. It has disappeared. WordPress is supposed to be hosting my site. What has happened? Help…now please. Frankly, your support is nonexistant. Helpk!!
    Blog url: http://fourelevenstore.wordpress.com/

    The blog I need help with is fourelevenstore.wordpress.com.

    #1069495

    auxclass
    Member

    For starters fourelevenstore.com does not seem to be registered – so you need to register your domain name then map it to your blog here

    #1069496

    timethief
    Member

    Did you purchase a domain mapping upgrade form WordPress.com? If so, then when did you purchase it please? See:
    Store > Domains
    Store > My Upgrades
    Store > Billing History

    #1069497

    timethief
    Member

    @auxclass
    Good day to you. I’m backing out of this thread. Sorry for not clicking refresh.

    #1069500

    auxclass
    Member

    Not an issue @TT – I was not ambitious enough for the questions you ask

    One other question to the OP – did you receive and email receipt for the purchases?

    If you did receive a receipt then we will need to get the staff involved to chase down the charges and give you the proper refund or credit

    #1069536

    rfaletto
    Member

    My only real complaint at this point is that WordPress does not SEEM to offer customer support via contact info data so I can contact them directly as opposed to discussing the matter with the whole world??? I cannot figure out how to get the staff involved to check records as suggested. Esoteric!!??!! Thanks.

    #1069539

    timethief
    Member

    This thread has been flagged for Staff assistance.

    #1069542

    rfaletto
    Member

    Thank you. I sincerely appreciate the “flag”.

    #1069643

    jenia
    Member

    Hi Rich, I sent you a separate email regarding the domain and suggestions on how to proceed.

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