Need help? Check out our Support site, then

When 'Edit my Profile' is selected I am taken to an empy/new back end blog

  1. This is a bit of a tricky one to explain so please bare with me.

    I created a portfolio blog ( around last November and haven't edited it since. I went to the domain yesterday and logged in with the user name and password I created (as the blog is set to private) to add some new work. once logged in I can see my blog as it was when I created but when I select:

    - My Account
    - Edit My Profile

    I am taken to a new back end site called ' (which is where I am forced to discuss this query as can be seen). The display name shows as 'enterportfolio' which is subsequently the username I created for my old blog mmcportfolio.

    Now on the back end of the blog there is none of the information/media/text/etc I uploaded last year, its as if it's a new blog and I can't gain access to my old blog (mmcportfolio) anywhere. Which is weird as I can still see the blog when I first log in.

    Is this a bug? If anyone knows anything it would be tremendously appreciated as I need to update my portfolio ASAP to apply for work.

    If you need my username and password I would be happy to provide them to resolve this.

    Many thanks in advance.

    The blog I need help with is

  2. It sounds to me like you will need Staff assistance to sort this. The support link for contacting Staff has been reactivated.

Topic Closed

This topic has been closed to new replies.

About this Topic