When I attempt to add a new user to my blog they do not receive an email.

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    Posts
  • #769187

    sciencekae
    Member

    Hello there —

    When I attempt to add my account (this account sciencekae) to my bookstore’s wordpress.com blog located at http://collectedworksbookstore.wordpress.com/ I do not get any sort of email to accept the invitation. I have checked my blacklist and spam folders and nothing has showed up and tried resending the invitation a number of times on two separate days (December 2nd and 4th). Interestingly enough, when I attempted to add a different user who did not have a WordPress.com account they did get the email and were able to accept the invitation. Our email addresses are on the same domain.

    Any help with this would be greatly appreciated and I am happy to answer any other questions to riddle out the problem. My account should be made an Administrator and I have access to both accounts.

    #769276

    supportbot
    Member

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

    #769277

    timethief
    Member

    Perhaps there is a spelling error issue here. When I enter http://sciencekae.wordpress.com this is the error message:

    sciencekae.wordpress.com doesn’t exist
    Did you mean to visit any of these blogs, instead of sciencekae.wordpress.com?
    sciencekde.wordpress.com — ScienceKDE

    The address sciencekae.wordpress.com is reserved and cannot be registered, but you can sign up and choose another one.
    http://sciencekde.wordpress.com/?ref=spelling

    Here’s the link for contacting Staff. http://en.support.wordpress.com/contact/

    #769278

    sciencekae
    Member

    Oh, I’m not trying to add the user to my own blog — this is just a user account for my store blog at http://collectedworksbookstore.wordpress.com

    Sorry if that was phrased weirdly. I don’t really need a personal blog, just the ability to post on the staff one. =)

    Thank you for the quick reply, I really appreciate it!

    #769548

    sciencekae
    Member

    Hey there —

    I’ve left this for a week and seen no replies? Anyone have any ideas?

    #769551

    macmanx
    Staff

    Can you please try resending the invitation?

    #769559

    sciencekae
    Member

    Hey there —

    (Sorry for the delay)

    I’ve tried a few times to resend the invite as well as cancel and resend the invite to no avail! I just tried again to make sure nothing had changed and I still can’t send an invite!

    #769560

    macmanx
    Staff

    Can you please try adding @wordpress.com to your email’s whitelist then try sending it again?

    Also, if you’re using Gmail make sure that it isn’t being caught by any auto-delete filters.

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