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Where hame my earlier posts gone?

  1. All my previous posts have disappeared (and no, I didn't bulk delete them). Clicking on links comes up with the "This is embarrassing isn't it?" error message. How do I restore/roll back?

    The blog I need help with is

  2. What is the URL of the blog you are referring to please?

    Who has access to your login information?

    How many Admins are there?

  3. If you suspect your blog has been hacked go to your email program and change the password to a very difficult one immediately because that's how many hackers gain access to blogs.

    1. If you can log-in go here > Users > All Users and delete any user that does not belong there.

    2. Disable post by email >

    3. Disable post by voice >

    4. Change your blog password to a very difficult one >

    5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

    6. Set up two step authentication

    Then read this please knowing that blogs don't get hacked when security protocols are followed. >

    P.S. I flagged this for Staff follow-up.

  4. Thanks for this. The URL for the blog is in my original question.

    There's no indication that my blog was hacked. I was logged in and making a post when all previous posts disappeared. I'm the only user.

  5. Hi there,

    In your blog I am seeing nearly a dozen posts dating back to early 2012, however almost all of them are set to drafts, so they do not appear online. Are these your posts?

    If you'd like, you can set them to published en masse by bulk editing them. You can check the box next to each of them and in the drop down menu labelled "Bulk Actions" select "Edit." On the edit screen, change their status to "Published."

  6. Thanks, for the offer of help. I can only see 9 posts in all most of which are in draft Appart from the two most recent posts (which say we're experiencing difficulties) these are not posts I wish to publish.

    The posts I recently created (dating from about 1 July 2013) and several preceding them which had been available as published posts don't show up in this list of "All" posts. Oddly, I can see links to the missing posts in "My Comments" section (i.e. as posts to which I had added comments) but clicking those links takes me the the "embarrassing" error page. The posts "Day 1..." "Day 3..." and "Day 6..." are the ones I'd most like to recover.

  7. We can attempt a restore of your data, however you'll need to provide the last date which you know your posts were present. Also please be aware that any posts which you have made since then will be removed, so you will want to make a copy of it so that you can repost it once the restore has been completed.

    Let me know when you are sure the data was last there and I'll initiate a restore.

  8. That would be terrific. My posts were there on July 9 2013 at around 2100 New Zealand time. That's also when they disappeared so a restore to July 8 would be ideal. No worries about losing any posts subsequent to that; they simply say "we've lost our posts!" effectively.

    I would love to know what made them disappear though...

  9. Heya,

    It looks like the two backups that we have from around that time are:

    2013-07-09 08:00:00 2013-07-06 05:00:00

    Both of these are GMT. Could you let me know which time you'd prefer to restore from?

  10. Tough call. THe earlier one may just miss my last substantive post but the later one may fall after the time of the great disappearance. Hmmm: what would Lassie do? Cut the red wire?

    I pick....the earlier backup. Please restore from the 2013-07-06 backup.

    And thanks.

  11. OK, I've submitted the request to have your data restored. As soon as that is complete I'll let you know!

  12. Restored! Thanks so much for that. Still mystified as to how it came to be disappeared...

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