where has feedback moved to?

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  • #134523

    Or don’t we have that privilege anymore?



    it’s only available 9:00am-5:00pm PDT (Pacific Daylight Time) while Mark is on vacation. The button has changed from “Feedback” to “Support”, and you can choose “Other” (i think) to write whatever it is you want to staff.

    If it’s urgent, you can try support@wordpress.com

    It would be nice if someone would have put this info in a sticky at the top of the forum, you know, where we’re all supposed to look when something’s up…


    couldn’t agree more on the sticky.

    a direct email is only for urgent matters? i didn’t know that! i reported on a weird system glitch via email. and it wasn’t URGENT. :(


    i found this support link in a thread.



    which says,

    Support Temporarily Closed
    Support is currently closed.
    Please feel free to browse the FAQ.
    Normal support hours are Monday – Friday 9 AM – 5PM PDT

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