Where have my subscriptions disappeared to?

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    Posts
  • #906875

    suzanneper
    Member

    At the bottom of the Jetpack site stats on my site, there is the subscription field but it no longer tells be how many subscribers I have and so I also have no access to their email addresses. My site is: http://www.strandsofmylife.com
    regards,
    Suzanne
    Blog url: http://www.strandsofmylife.com/

    The blog I need help with is www.strandsofmylife.com.

    #907025

    kardotim
    Member

    Did you perhaps changed/moved your blog recently? if so, what’s your old blog address?

    #907042

    suzanneper
    Member

    Maybe it is called http://www.theaffordablewardrobe.com. I changed the name ages ago.

    #907044

    macmanx
    Staff

    Would you please tell us which version of Jetpack you’re using?

    #907050

    suzanneper
    Member

    Version 1.3.4 – the latest one, which I updated to recently.

    #907052

    macmanx
    Staff

    Would you please take a screenshot of what you see at Jetpack -> Site Stats, then upload it somewhere so we can take a look?

    If you don’t want to make the screenshot public, you could upload it via Media -> Add New in one of your WordPress.com blog’s Dashboard (not your self-hosted WordPress.org blog).

    #907058

    suzanneper
    Member

    I am now at work and here I can see the subscriptions. Maybe it is something to do with the browser I am using at home. I will check it on a different browser at home tonight and let you know if there is still a problem. Thanks for your help.
    Suzanne

    #907064

    You’re welcome, Suzanne!

    I just wanted to let you know that you can download the latest browser versions through Browse Happy.

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