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Why do I get a 404 error at my site after purchasing the domain mapping upgrade?

  1. Please advise why my site is not appearing. I am getting a 404 error and it is redirecting to This was the primary domain, but it has since been removed and is the primary domain. This action was taken over 3 hours ago.
    Blog url:

  2. Hi there -

    I checked and your site currently loads at . It looks like you purchased our domain mapping upgrade and then canceled it. You encountered that error because you didn't change your nameservers to point your domain to your site.

    In order to map your site to an existing custom domain, you will need to change your domain's nameservers so that they point to your site. You will also need to purchase our domain mapping upgrade, which you can do at

    Please go to your domain registrar's site and log into the control panel. You will need to update the name servers as below:


    For more information, please visit the help documentation provided by the registrar and our support page:

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