Why do I get a 404 error at my site after purchasing the domain mapping upgrade?

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  • #702864

    Please advise why my site is not appearing. I am getting a 404 error and it is redirecting to sassyscripsit.com. This was the primary domain, but it has since been removed and sassyscripsit.wordpress.com is the primary domain. This action was taken over 3 hours ago.
    Blog url: http://sassyscripsit.wordpress.com/

    #703140

    mkoenig514
    Member

    Hi there –

    I checked and your site currently loads at http://sassyscripsit.wordpress.com/ . It looks like you purchased our domain mapping upgrade and then canceled it. You encountered that error because you didn’t change your nameservers to point your domain to your WordPress.com site.

    In order to map your WordPress.com site to an existing custom domain, you will need to change your domain’s nameservers so that they point to your WordPress.com site. You will also need to purchase our domain mapping upgrade, which you can do at http://sassyscripsit.wordpress.com/wp-admin/paid-upgrades.php

    Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    For more information, please visit the help documentation provided by the registrar and our support page: http://support.wordpress.com/domain-mapping/map-existing-domain/

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