Where shall I go if I bought my .com domain with you, wordpress.com

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  • #1038467

    sanaandagaia
    Member

    I do not have registered my domain .com at another site, BUT at wordpress.com – just like the previous one. I do not know where else to go. Please help.
    Blog url: http://sanaandadotcom.wordpress.com/

    The blog I need help with is sanaanda.com.

    #1038620

    sanaandagaia
    Member

    I am awaiting my new domain
    lovetransmission.com to be joint with
    lovetransmission.wordpress.com.

    You are telling me to go somewhere else to do so – Where?
    I bought another .com before and wordpress did just do what needed to be done.
    Please help.

    #1038621

    Hi,

    I see that you’ve purchased the domain mapping for lovetransmission.com (which is different than registering the domain through us), so if you own that domain, you’ll need to log into your domain registrar and update the nameservers to:

    • ns1.wordpress.com
    • ns2.wordpress.com
    • ns3.wordpress.com

    You can see more details about mapping an existing domain on this support page:

    http://en.support.wordpress.com/domains/map-existing-domain/

    If you aren’t the owner of that domain, you can go to your dashboard, then cancel and refund the domain mapping by going to Store -> My Upgrades, then clicking “Cancel and Refund”.

    #1038707

    sanaandagaia
    Member

    I did registered the domain with wordpress, offered under “domains” and payed at your site. Meanwhile awaiting the new domain to be active, google apps was offering on YOUR wordpress.com website email accounts, like for example (email redacted). I could not achieve at google apps, because the domain is not active.
    Please
    help!

    #1038708

    sanaandagaia
    Member

    I understood:
    I did not bought the domain, but only the mapping. HOW then CAN I UPGRADE TO THAT DOMAIN with wordpress?

    #1038720

    I understood:
    I did not bought the domain, but only the mapping. HOW then CAN I UPGRADE TO THAT DOMAIN with wordpress?

    The domain is already registered, so there isn’t a way to upgrade to that domain. You can view the domain whois information of the domain owner here:

    http://who.wildwestdomains.com/WhoIs.aspx?prog_id=wildwestdomains&domain=lovetransmission.com

    Would you like me the cancel the domain mapping and credit your account (from the domain mapping) so you can register and map another domain that’s available, such as lovetransmission.me?

    (You would need to pay the difference on the checkout screen.)

    If so, please let me know by replying to this forum thread.

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