Where should I report suspicious emails seemingly from WordPress?

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  • #1518892

    randomnexus
    Member

    I received a suspicious email that locked up my email program, and in the body of the email it isn’t addressed to my username or email – it’s addressed to another username entirely. Where should I report it? Or does anyone report these things?

    The blog I need help with is randomnexus.wordpress.com.

    #1518992

    randomnexus
    Member

    I received a suspicious email that locked up my email program, and in the body of the email it isn’t addressed to my username or email – it’s addressed to another username entirely.

    Where should I report it? Or does anyone report these things?

    My blog is randomnexus.wordpress.com.

    #1518994

    randomnexus
    Member

    Oops, double posted.
    Is there a way to delete one of them?

    #1518995

    raincoaster
    Member

    No.

    Without more information, it is not going to be possible to give you any guidance. What did the email say? Who was it addressed to? What was the return address?

    #1518996

    randomnexus
    Member

    The email’s fairly innocuous:

    From: “Learn.WordPress.Com <support@wordpress.com>”

    Hi reedtyack,
    Thank you for joining WordPress.com. We can’t wait to hear your story.
    • Itching to publish a new post? Get started — don’t let us stop you!
    • Not sure how to set up your blog? Check out our easy tutorials at learn.wordpress.com. From choosing a theme to adding media, we’ve got you covered.
    • Tired of staring at a blank screen? Inspiration is a click away. Choose a writing prompt, or one of our popular photography challenges. Your first readers are around the corner.
    We’re so happy you joined our community. Now, make your voice heard: you’re among friends.
    Love,
    Krista, Michelle, Cheri, and Ben
    The WordPress.com editorial team

    You see, though, that it’s addressed to ‘reedtyack’ – which is odd – but also, every time I try to view it, it locks up my Outlook for almost a minute. I’m just finding it weird, but maybe I’m just overly suspicious. *shrug*

    #1518999

    raincoaster
    Member

    Okay, I flagged this for staff. I recognize the names though, so that’s a good sign.

    #1519154

    Hi @randomnexus,

    Thanks for letting us know about the email you received addressed to the incorrect name. We recently updated some of email settings, and a small error caused a few people to get messages addressed to the wrong username.

    It was caused by a simple glitch. There are no security issues — your settings haven’t changed, your site hasn’t been hacked, your password is secure, and everything is now a-okay.

    Cheers,

    Jeremey

    #1519157

    randomnexus
    Member

    Thanks for doing that, Raincoaster.
    :D

    Thanks for the response/reassurance, Jeremy.
    I wouldn’t have thought much of it – accidents do happen – if it hadn’t been for the odd behavior of my email program every time I opened that particular email. However, glad to hear it’s been handled and there’s nothing nefarious afoot.
    Appreciate your time & effort!
    :D

    #1519158

    @randomnexus – yes, how it affected your email program is indeed odd. I’m not sure what’s going on there. Nothing was compromised though, and you shouldn’t experience this again. Sorry about that!

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