White page of death on wordpress.com blog. Time-sensitive, for non-profit

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  • #1108898

    Hi!

    Have been banging my head on table all day.

    Our group’s website has had White Screen of Death since this morning. Not sure why.

    http://www.relephanttheatre.ca
    and
    relephanttheatre.wordpress.com (the former redirects to the wordpress)

    A wordpress.com blog, but serves as our group’s website for information, ticket sales, etc. All info i can find is for wordpress.org issues.

    I’ve removed all the widgets, tried to change the theme in the dashboard, etc.

    Dashboard and all posts are still visible to me – can’t view any page unless I’m logged in and go through ‘Posts’. Any other viewer gets WSOD.

    Thoughts? Suggestions? Your help is much appreciated!!

    Cheers,
    Jessie

    The blog I need help with is relephanttheatre.ca.

    #1108975

    raincoaster
    Member

    for now, set relephanttheatre.wordpress.com as the primary domain. That should at least get people to your site.

    #1108979

    auxclass
    Member

    For starters from domain helper – you have domain mapping it looks like however

    We require that your name server configuration include only the following servers or their numeric equivalents:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    Your name servers are as follows:

    NS11.DOMAINCONTROL.COM
    NS12.DOMAINCONTROL.COM

    You should check your name servers – you are registered with Godaddy

    #1109001

    auxclass- Thanks – this was the issue. Fixed now AND I know for next time.

    #1109003

    auxclass
    Member

    I love it when a plan comes together – you be welcome

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