Her computer is clean, but now she gets this notice:
User toemailer Cannot Access the Dashboard Requested
You are logged in as "toemailer" and do not have the necessary privileges to access the dashboard for "WordPress.com". If you are not "toemailer", please log out, and log back in with your username. If you are "toemailer" and you need access, please ask an administrator of the site to invite you.
If you reached this screen by accident and meant to visit one your own sites, here are some shortcuts to help you find your way.
But there is no link to any of the shortcuts. She is supposed to have full administrative powers as she has had for over two years.