Why am I receiving the message "Please use different payment card"?

  • Author
    Posts
  • #1081716

    athletescare
    Member

    Why am I receiving the message “Please use different payment card” when trying to upgrade my wordpress account to the pro bundle? I even contacted my credit card company and found no holds or issues whatsoever with my account.

    The blog I need help with is athletescare.wordpress.com.

    #1081819

    timethief
    Member

    Staff will have to assist you with this. I have tagged the thread for their attention. Please be patient while waiting.

    #1081878

    kathrynwp
    Staff

    Hi there – sorry you had trouble purchasing the bundle. It does look like the payment eventually went through, and your Value Bundle is active. You should see the bundle under Store > My Upgrades in your administration area.

    Just let me know if you still need any help.

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