Why are my renewal dates set for 11 months, instead of 12?

  • Author
    Posts
  • #1032932

    itsanewray
    Member

    I’ve paid for one year of service. My renewal date appears as 09/06/2013, instead of 10/06/2013. Please explain why in a timely manner, as this may lead me to cancel the WordPress service and I would need to do so within 2 days.
    Blog url: http://allyouneedareseeds.wordpress.com/

    The blog I need help with is allyouneedareseeds.com.

    #1033086

    Hi,

    When auto-renew is enabled, we renew domain upgrades a month early since a simple failed transaction could result in the loss of the domain if we waited for the expiration date. Since you have a domain linked with a value bundle, it’s set to renew a month early.

    If you’d like, you can go to Store -> My Upgrades to disable auto renew.

    I hope that helps. Let me know if you have any other questions.

The topic ‘Why are my renewal dates set for 11 months, instead of 12?’ is closed to new replies.