Why are there no bars in my "Stats" window?

  • Author
    Posts
  • #1070098

    kruggeri
    Member

    Nothing has shown up in the “Stats” window of my WP Dashboard for several days. All of the other data seems to be fine. Can you tell me what the problem might be?

    The blog I need help with is nastalenttalk.com.

    #1070211

    raincoaster
    Member

    Yes, there’s a bug of some kind. Just click to the Weeks view, then back to Days and it should display.

    #1070213

    sed0007
    Member

    just tried that. it does not work. neither does the advice in the ‘sticky’ note. I de and re-activated my feeds to facebook and tumblr; and posted a quick blog entry also.

    nothing works. still waiting for a reply to a prior inquiry on this.

    glad to see I’m not the only one.

    will follow this with interest. It’s like taking the mrror away from an actor!!

    #1070215

    kruggeri
    Member

    Didn’t work for me either.

    Can’t stand not seeing the numbers.

    #1070219

    sed0007
    Member

    oh, the horror!!!

    #1070223

    timethief
    Member

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If you are not successful let us know which browser (and version of it) you’re using and post any error reports you get.

    #1070353

    sed0007
    Member

    I did all of the 4 items above, still have no stats……..any developments?

    #1070354

    timethief
    Member

    Exactly which browser (and version of it) are you using?

    #1070359

    kruggeri
    Member

    I’m using Google Chrome and have been for some time. The problem with the disappearing stats is recent.

    #1070360

    sed0007
    Member

    I am also using the most recent version of Google Chrome. The problem is recent, starting with the date of my original message.

    Thanks for the prompt responses. Look forward to the next one.

    #1070365

    timethief
    Member

    This thread has been flagged for Staff assistance.

    #1070377

    kruggeri
    Member

    Good.

    Thanks.

    #1070378

    booksnobbery
    Member

    Just adding myself to the list of people experiencing this issue since the 13th. I don’t have the problem in firefox, only in Chrome 23 (latest version).

    Caches have been cleared, cookies enabled, and I tried it with add-ons (adblocker and ghostery) temporarily disabled. Still nothing.

    Thank you!

    #1070402

    jenia
    Member

    Hi all, I’m sorry you’ve run into this issue. I could not reproduce it in your accounts, unfortunately. Could you please let me know if you are still experiencing it, and if it’s persistent or on-and-off? Thanks in advance!

    #1070404

    sed0007
    Member

    Problem persists. I found I can get a pop-up box when I hover at the base of where the graph should show. So I at least can get number of hits.

    No graphs, though.

    #1070406

    kruggeri
    Member

    I’m still experiencing the problem and it persistent.

    Thanks for looking into it.

    #1070412

    jenia
    Member

    @tfausey: have you tried the steps suggested here by @timethief, and has it made any difference? Also, does it make a difference if you switch from Days to Weeks or Months view?

    #1070413

    kruggeri
    Member

    Days, weeks, months…the view doesn’t matter. There are no bars for stats on the Dashboard home page or the Stats page.

    And I tried the suggestions from @timethief.

    #1070414

    Do you have current versions of Javascript and Flash? They issue updates frequently and sorts of issues can crop up with mismatches.

    #1070415

    @tfausey
    Have you tried downloading another browser ie. Firefox to see whether or not you do have a browser related issue? http://browsehappy.com

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