Why can't I crop images or view galleries with 'next' and 'previous' arrows

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  • #1069805

    I have two issues: 1) I cannot crop images and 2) the slide shows in the image galleries no longer have visible ‘next’ and ‘previous’ arrows. I am using the Imbalance theme, but these things had been working fine. The problems happened around the same time that I purchased the Pro Bundle, although I do not know if the two things are related. Because my blog is an artists’ blog, cropping and browsing through images are essential tasks. –Charlotte at http://www.artingaround.net

    The blog I need help with is artingaround.net.



    What happens exactly when you try to crop an image?

    Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?


    In IE, which is the browser I have used since beginning the blog earlier this year, when I click on “edit image,” I see the image, but nothing happens when I try to crop by dragging the cursor over the image. No cursor or crop box appears. By the way, I also cannot rotate the images; when I click on the rotate button, the image greys out and the little circle timer turns indefinitely.

    I just tried cropping with Firefox, with the result of having no image at all appear when I click on “show”.



    Could you send us a screenshot of the page where you’re seeing this? You can send it to us by e-mail.

    Sorry for the inconvenience.

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