Why can't I view my stats?
I can’t see any stats statistics for my blog. The stats data field is empty and it says Stats are not available for this time period. It has been this way for over a month.
Blog url: http://notesfromthebeautifulcity.wordpress.com/
The blog I need help with is notesfromthebeautifulcity.wordpress.com.
Can you view your stats by using these links?
Would you please provide some details? These are the troubleshooting steps we take whenever any issues like this arise:
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
resetting your router and modem and rebooting your computer
then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
trying another browser
If those do not work for you then we need to know
(1) how you are connecting to the internet and to WordPress.com. The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.
(2) exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/
Thank you for your help. I have tried Firefox and Explorer via two different computers (cable internet connection) as well as through my iphone. All return the same result: No stats are available for this time period.
Here is current data from whatsmyuseragent.com:
Believe I have checked all the other bases you’ve suggested. I realize I have few visitors, but in the past I could still see the stats graph. On days when I’ve received a “like” and therefore know I had at least one visitor, I still could see no results on my stats page.
On days when I’ve received a “like” and therefore know I had at least one visitor, I still could see no results on my stats page.
To be clear likes and shares are misleading when you are talking about page view stats. Your followers and anyone with a WordPress.com blog who is logged into WordPress.com can “like” and “share” your posts in several locations without ever clicking into your blog and creating a page view stat. Those who have username accounts only but no blog can become followers and click the “like” and/or “share” buttons. Those who do not have accounts cannot use the like button. http://onecoolsitebloggingtips.com/2012/07/09/wordpress-followers-likes-and-stats/
Ok. But still shouldn’t I see a stats graph, even if it indicates zero visitors?
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