I'm a teacher who teaches other teachers how to build a website using WordPress.com You can see the link to our class blog below.
During the class that I taught last week, two participants had their website and account immediately shut down while they were working. One person contacted WordPress and was able to get her site restored within 12 hours. The second person had her website almost totally completed when she tried to add a video URL to her site. It was shut down. I advised her to contact WordPress to ask that it be restored, which she did. Unfortunately, that was last Thursday (7-12) and it's still not restored as of this morning (7-15). This is most discouraging since the teacher spent almost two full days working on her website only to have it completely removed.
Would you please investigate and restore the site and/or let me know why it was shut down? The site URL is: http://comickeyblog.wordpress.com/ The account name is: comickey2013
I truly believe that WordPress is a wonderful tool that could be extremely useful to teachers and students. However, my confidence in using WordPress.com was shaken when 2 out of my 16 teachers had their sites shut down for no apparent reason. I've got to say that the other teachers in my class that witnessed this problem were also a bit shaken.
I've been a WordPress user for some time, both with .org and .com sites. I've never had a problem with one of my sites being removed. I've read the TOU, and I don't believe that the teachers in my class violated the TOU when their websites were immediately removed. Is there other information that I can share with my teachers to let them know specifically what might trigger removal of their site?
Thank you for your help.
The blog I need help with is lauraswordpressclass.wordpress.com.