why did email notifications stop?

  • Author
    Posts
  • #1903680

    kevinschaaf
    Member

    I used to receive an email notification each time a new post was published on the blog that I moderate, but I am no longer receive those notifications. Why not? and how can I restore those notifications?

    The blog I need help with is teachingdiablogue.wordpress.com.

    #1903941

    timethief
    Member

    Please provide the URL for the blog in question in the form of an active link starting with http://

    #1903951

    kevinschaaf
    Member
    #1903999

    timethief
    Member

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1904002

    druesome
    Staff

    Hello there!

    Email notifications are sent only to you when there are:

    • Likes received on your posts
    • Comments posted on your blog
    • Comments held for moderation
    • New blog Follows from WordPress.com users

    And in addition:

    • Forgotten password assistance
    • Updates from blogs you follow
    • New blog activation
    • Paid upgrades

    For more on this, click here:

    http://en.support.wordpress.com/email-notifications/

    Unfortunately, email notifications to the Administrator when a post is published is not currently supported.

    Let me know if you had more questions about this. Thanks!

    #1904010

    johnzande
    Member

    I stopped getting email notifications of new posts from the blogs I follow 2 days ago?

    Is this a temporary WP glitch?

    #1904013

    druesome
    Staff

    @kevinschaaf:

    Apologies for my incomplete reply earlier. Have you tried looking at Settings -> Email Post Changes in your admin panel? I’m not seeing the option enabled.

    https://teachingdiablogue.wordpress.com/wp-admin/options-general.php?page=email_post_changes

    Here’s a full guide on its use:

    http://en.support.wordpress.com/settings/email-post-changes/

    Let me know if you have further questions!

    @johnzande:

    Did you stop receiving notifications from all blog subscriptions or just a few of them?

    #1904014

    johnzande
    Member

    @ Druesome

    Hi Druesome. Stopped getting notifications of new posts from all blogs i’ve subscribed to. Any suggestions?

    #1904015

    kevinschaaf
    Member

    @ druesome –

    Thanks – I’ve tried enabling that function and that might help. But I used to get notified for every new post. I was under the impression that anyone who was following the blog would get an email notice when a new post was published. I was following my own blog, so I should be getting these notices. Any ideas on how to fix that?

    #1904016

    druesome
    Staff

    @johnzande

    Upon checking our logs, I’m seeing subscription emails sent you in the past few hours. Can you kindly look into your Spam folder if the emails somehow found their way there, or in the Social / Promotions tabs?

    @kevinschaaf

    Sorry! I was under the impression that you wanted to track posts made by your authors in the administrative sense. However, I’m not seeing you following your blog at the moment. Can you please visit your blog here:

    http://teachingdiablogue.wordpress.com/

    And click on the “Follow” link in the admin bar to follow it?

    http://en.support.wordpress.com/following/

    Also, please be sure you have your desired subscription settings properly setup:

    http://en.support.wordpress.com/following/#manage-email-and-im-settings-for-specific-blogs

    If you have any questions, please don’t hesitate to let me know. Thanks!

    #1904017

    johnzande
    Member

    @druesome

    You nailed it! Thanks. Yep, my email spam box seems to have caught every new post notification.

    Any reason why you think this might have started 2/3 days ago? Any suggestions as to how to clear all incoming WP emails?

    #1904018

    kevinschaaf
    Member

    Thanks! And thanks for following The Teaching Diablogue!

    #1904019

    rachelmcr
    Staff

    @johnzande

    It’s possible that one email you received from WordPress.com was marked as spam as a few days ago by accident, which would lead to others getting caught in your email’s spam filter. You can try adding WordPress.com email addresses to your contact list in your email client to keep them from getting caught in the spam filter. :)

    #1904020

    johnzande
    Member

    @rachelmcr

    Thanks, Rachel. After un-spamming all the WP emails everything seems to be working again. I blame my fingers for whatever happened :)

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