Why didn't my domain name change?

  • Author
    Posts
  • #2024822

    dcha89
    Member

    $18.00 has been charged to my credit card for my website’s domain name, but the name has not been changed.

    The blog I need help with is davidthoughtsdotcom.wordpress.com.

    #2024952

    kokkieh
    Staff

    Hi there. What is the URL of the custom domain you bought and what is the URL of the WordPress.com site for which you bought the domain?

    #2025021

    sfavero2014
    Member

    The URL of the custom domain is davidthoughts.com and the URL of the WorPress.com site where I bought the name, I am unsure.

    #2025022

    dcha89
    Member

    The URL of the custom domain is davidthoughts.com and the URL of the WorPress.com site where I bought the name, I am unsure.

    #2025023

    dcha89
    Member

    I submitted my payment and the page said that the payment was not successful, yet I was still charged and no change to the domain name.

    #2025087

    amightywp
    Member

    Hi there,

    I just sent you an email to the address which we have on file for you, since this is an issue which deals with billing matters. Could you please check that account and respond to that message? Thank you!

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