Why do I have no reply to multiple requests for help?? Why has my iPad app faile

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  • #981974

    parasam
    Member

    #1. I have written as follow up many times now on case #1130647 and I never receive a reply. I have so many unresolved issues.. I have paid a large amount for themes and other upgrades, none of it works properly, and for months now I have no response!!

    #2. The iPad app has completely failed as of yesterday. I can no longer log it, it says “JetPack failure” – yet I am using correct credentials since the same ones work on iPhone and on web. Please fix this!
    Blog url: http://parasam.wordpress.com/

    The blog I need help with is parasam.me.

    #982158

    macmanx
    Staff

    1. It looks like we have been in touch with you regarding this since yesterday.

    2. Since we’re already working with you on this via email, let’s continue there.

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