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Why do I keep losing my password?

  1. Usually when I sign in, I have to reset my password. Why? Do I have to sign in more than once each month?
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  2. Hi there,

    I've checked the support and FAQs to see if there is any mention of passwords expiring but couldn't find anything and I've not had this problem myself. Without sounding rude, could it be that you forget it?


  3. I manage passwords to many other sites that do not lose my password like one does.
    I keep a careful record of my passwords.

  4. Do you use any password managers or anything that auto-fills or remembers your password for you?

    If so, please make sure that you update the auto-fill record when you reset your password.

    Believe it or not, this is a common oversight.

  5. Wow! Thanks for that macmanx. I never use anything that auto-fills in log-in information for me as it seemed like security risk to me so that's why this completely escaped me.

  6. I don't use anything to auto fill in my passwords. This is a lot of questions that I would rather not answer about passwords.

    Since I asked the question, I have not lost a password.

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