why do I receive this “warning” message from wordpress

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  • #384979

    doorandish
    Member

    Hi,

    I have received this message on my blog

    “Warning: We have a concern about some of the content on your blog. Please click here to contact us as soon as possible to resolve the issue and re-enable posting”

    I have “clicked” there and sent two messages to them and have not received any replies. Now I notice I can’t post anything on my blog. What does that mean and why don’t I get any replies. Could it be done by a hacker?

    The blog I need help with is doorandish.wordpress.com.

    #385089

    husdal
    Member

    It’s not a hacker. There is liekly some content on your blog that does not comply with WordPress TOS:
    http://en.wordpress.com/tos/
    Only staff can unblock you, and if you did send them a message using the link, all you can do is wait for the answer.

    #385126

    doorandish
    Member

    I have been waiting for 5 hours now and I have loads of urgent material to post on my blog. How long will it take for them to answer?

    #385127

    husdal
    Member

    By my experience, Support usually replies within 12-24 hours.

    #385128

    Check your email spam filter at your ISP to make sure the email from them has not gotten caught by mistake. This happens sometimes.

    Staff answers stuff in the order it is received, so if it they have a lot of tickets stacked up it can take up to 12 hours. It just depends on their load at the time.

    #385131

    husdal
    Member

    If the blog in question is doorandish.wordpress.com, that blog is in Arabic, which further limits the number of staff that can have a look at it. That alone will make it take longer than with an English speaking blog.

    #385134

    doorandish
    Member

    the blog is in Farsi not Arabic, it is about the movement for democracy and freedom in Iran, it is very popular now inside Iran with people because it provides them with necessary up-to-date information which is withheld by the government. In fact for a few days it was the top weblog on WordPress Farsi blogs. Every moment counts right now inside Iran because the movement is getting stronger and people use blogs like this to keep informed and rise against dictatorship. People need to be informed and right in the middle of it wordpress has blocked the blog. I read and see that other websites like facebook/Google/ etc actively support any and all internet activity for democracy in Iran. But unfortunately WordPress alone among them is blocking the Iranian democracy weblogs, it is sad. Is there anyway we can communicate with them directly to let them what they are doing, becasue as I said right now the situation inside Iran is very critical and in a stage that every moment matters.

    #385146

    husdal
    Member

    Sorry for my mistake, but I was unable to tell the difference. I did see the blog and guessed that much about the content from the pictures. While I sympathize with your cause, there’s little I can do vis-a-vis WordPress staff. I hope you get it sorted soon.

    #385151

    mark
    Staff

    The blog is okay – I will get back to you about why that happened.

    #385206

    doorandish
    Member

    Thanks Mark, it is open now.

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