Why doesn't my Jetpack Site Stats no longer load?

davidmori49 · Member · Jan 23, 2013 at 2:02 am
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I added site stats to my jetpack configuration, its worked great for a few months. Now when I try and load the stats all that shows up is the “w” (wordpress logo) with a rotating loading status. I’ve left it for as long as 30 minutes but nothing ever shows up.

Please help!

The blog I need help with is: (visible only to logged in users)
kardotim · Member · Jan 23, 2013 at 1:51 pm
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Do you also encounter this issue in a different browser? for example Safari or Google Chrome?

Otherwise please try clearing out your cache.
davidmori49 · Member · Jan 27, 2013 at 3:34 am
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Yes I encounter this issue on Safari as well.. I’ve tried cleaning out my cache and I still encounter the same problem. I’ve updated to the current jetpack version
kardotim · Member · Jan 28, 2013 at 7:08 am
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Could you send us a screenshot of the page where you’re seeing this? You can upload the screenshot to your blog’s media library and post the link of the file in this thread.

Sorry for the inconvenience.
davidmori49 · Member · Feb 2, 2013 at 12:15 am
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kardotim · Member · Feb 4, 2013 at 7:17 am
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Could you try to disable all other plugins and reactivate Jetpack. This way we can see if other plugins interfere with Jetpack.

Also make sure you are running the latest WordPress and Jetpack version:
http://www.wordpress.org
http://www.jetpack.me

Looking forward to your reply.
davidmori49 · Member · Feb 4, 2013 at 12:53 pm
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It worked, thanks!
kardotim · Member · Feb 4, 2013 at 1:12 pm
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You’re welcome.

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Why doesn't my Jetpack Site Stats no longer load?