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Why is it so difficult to actually get some support here?????

  1. This is rubbish - you have charged me $30 for a service and then not provided it and now provide no means to contact someone directly to arrange either a refund or that the service gets activated - I am extremely unhappy with this.

    I ordered a custom design upgrade option so that I could individualise my blog - I went through paypal - paypal have charged me $30 but your servers are not showing this service as active - why is it impossible to contact someone to either get a refund issued or alternatively get this upgrade activated.

    At this stage, I am seriously questioning whether it is worth my while using WordPress to host my blog - it shouldn't be this difficult

    The blog I need help with is

  2. I already answered your question in the other thread.

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