Why is it so slow?

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  • #915942

    Everyone,

    I just started my blog.

    And I was actually trying to come over to the forums to ask why is everything running so slow, when the page re-wrote everything in front of me.

    For no reason.

    I might be a ghost, but I am not the gremlins in the machine.

    Does anyone know why everything is so slow? I have no idea why the page auto-re-freshed … that was CREEPY.

    Ghost

    The blog I need help with is thewordpressghost.wordpress.com.

    #916043

    Is anyone out there?

    #916058

    Oh – I googled why wordpress was so slow today and this came up – I have no answers either but its really frustrating me.

    Am pleased its not just me though.

    #916082

    Carolyn,

    I am more pleased that you actually took the time to answer.

    I hope this means all the happiness people are busy helping the senior engineers fix whatever is happening.

    :)

    I’ll check out your blog, if I can get to it.

    Ghost

    #916089

    raincoaster
    Member

    1) Disable AdBlock

    2) Enable https http://en.support.wordpress.com/https/

    One or both should do the trick. It’s something that cropped up yesterday, not normal behaviour.

    #916120

    Raincoaster,

    Thanks,

    How do I disable AdBlock? I thought I paid separate for that?

    Ghost

    #916123

    raincoaster
    Member

    Not AdWords. AdBlock. It’s an add-on for your browser that blocks ads from displaying. Google for instructions on disabling it on your particular browser.

    #916127

    I have never enabled that. I seldom trust google for much ….

    Thanks!

    I will still check it.

    Have you heard from anyone how long they expect the last 48 hours to clear up? Or, is it with us for awhile?

    Ghost

    #916128

    raincoaster
    Member

    It clears up instantly when you do those two things.

    #916129

    No extensions enabled.

    #916135

    OK,

    I just logged in on a new session.

    And I thought, GREAT IT IS FASTER. “10 seconds to logon – is that really faster?,” I thought.

    Then 10 or more seconds later, the little widget showing me how many visitors I have had popped in …..

    Any ideas what to fix for the slowness?

    This is a little frustrating.

    Ghost

    #916158

    still slow ….

    #916159

    timethief
    Member

    Please provide some details so Staff have something to work with.

    (1) How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

    (2) Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/

    These are the troubleshooting steps we take whenever any issues like this arise:
    clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
    using the browser with all extensions or add-ons disabled
    updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
    confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
    confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
    confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
    resetting your router and modem and rebooting your computer
    then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
    trying another browser

    #916165

    How often do troubles like this arise?

    I think all the above?

    Except the router, but have been on multiple access points.

    What are the paid support options?

    #916167

    timethief
    Member

    What are the paid support options?

    There aren’t any. I have upgrades on my blogs but I don’t get any special support.

    #916168

    Thanks,

    What other blogging softwares would have paid support services?

    I am hearing an awful lot of problems with WordPress, especially about support issues.

    Thanks again.

    #916169

    timethief
    Member

    I’m sorry but I’m not aware of any blogging platforms that have paid support unless what you are referring to is VIP hosting > http://vip.wordpress.com/our-services/

    #916170

    auxclass
    Member

    However with VIP hosting you need a WordPress Guru on your staff – there are many people that are independent of WordPress.COM that do offer support and training – many schools also have classes – on both WordPress and basic computer skills

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