Why is john field.org down?

  • Author
    Posts
  • #1989971

    johnfield1
    Member

    Blog doesn’t work

    #1990128

    Hi there!

    Are you seeing a 110 connection error when you visit your site? Or are you having some other trouble?

    If you’re seeing the connection error, could you provide us with the following information to help us investigate?

    1. Who is your ISP?
    2. What is your IP? (Visit https://www.google.com/#q=whats+my+ip)
    3. Can you visit these four sites and let me know if you can access any of them?
    #1990142

    johnfield1
    Member

    Hi Shawna,

    Yes, it’s a 110 connection error.

    My ISP is Sky.

    My IP address is 2.127.194.96

    I cannot visit: http://dfw.wordpress.com, http://sat.wordpress.com, http://iad.wordpress.com

    I CAN visit wordpress.com

    Many thanks for replying. I hope you can fix this… I was hoping to post this evening!

    John
    Poor Rude Lines
    johnfield.org
    Twitter: @johnfield
    Email: johnfield1

    #1990148

    Thanks for that info! I think we should have this fixed now. Can you try clearing your cache:

    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    And let me know if you still can’t access your site or those other sites I gave you links to.

    #1990150

    johnfield1
    Member

    Hi Shawna,

    No. I still cannot access my site, or the URLs you listed.

    (I’ve cleared my cache and deleted wordpress cookies).

    I browse with Safari but iOS and Chrome cannot access either.

    Many thanks,

    John
    Poor Rude Lines
    johnfield.org
    Twitter: @johnfield
    Email: johnfield1

    #1990153

    barry
    Staff

    Hi John,

    Thanks for the reply. Can you please go here and tell me what IP address you see?

    http://en.wordpress.com/whatismyip?

    The ? at the end of the URL is important. Thanks!

    #1990156

    johnfield1
    Member

    Hi Barry,

    2.127.194.96Thanks,

    John
    Poor Rude Lines
    johnfield.org
    Twitter: @johnfield
    Email: johnfield1

    #1990158

    barry
    Staff

    Hi John,

    Are you able to access your site now?

    #1990159

    johnfield1
    Member

    Hi Barry,

    No Poor Rude Lines
    johnfield.org
    Twitter: @johnfield
    Email: johnfield1

    #1990163

    barry
    Staff

    Hi John,

    How about now?

    #1990166

    johnfield1
    Member

    Bingo! Thank you.

    Was it something technical, or something stupid I did?

    Cheers,

    John
    Poor Rude Lines
    johnfield.org
    Twitter: @johnfield
    Email: johnfield1

    #1990167

    barry
    Staff

    Hi John,

    Thanks for confirming. It was nothing you did. We have some automated security measures in place that prevent access from IP addresses that are seen as abusive or possibly harmful to WordPress.com. Sky, your ISP, routes traffic to the USA (and possibly other countries) for many of their customers over a small number of IP addresses, so in this case, one bad actor on Sky’s network caused multiple Sky customers to get blocked from accessing WordPress.com. We have identified the IP addresses in question and worked around this issue for now. Again, very sorry for the trouble but glad things are working now.

    #1990168

    johnfield1
    Member

    Well, thank you so much for fixing it.

    Again, you at WordPress have looked after your customers very well.

    All best,

    John
    Poor Rude Lines
    johnfield.org
    Twitter: @johnfield
    Email: johnfield1

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