en WordPress.com Forums › Support why is my website down Author Posts December 20, 2016 at 8:52 pm #2823000 elinjones17Member when i go to my website I go to a page that says BT can’t find the website love, elin, which is my website. The blog I need help with is www.loveelin.com. December 20, 2016 at 9:10 pm #2823123 rootjoshStaff I’m sorry to hear that you are having trouble. However, loveelin.com is a self-hosted WordPress.org site, which we really can’t help with. To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/ WordPress.org has complete documentation and support sites for self-hosted/installed versions of WordPress.org at http://codex.wordpress.org/ and http://wordpress.org/support/ Your webhost’s support team is another good resource. December 20, 2016 at 9:12 pm #2823124 timethiefMember Did you allow the domain to expire? Read Domain Expiration https://en.support.wordpress.com/domains/domain-expiration/ I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. Author Posts The topic ‘why is my website down’ is closed to new replies.