Why is the pro bundle showing as not available?

  • Author
    Posts
  • #1157889

    imeldaevans
    Member

    I want to take out a pro bundle but it says it isn’t available. Why is that?

    The blog I need help with is imeldaevans.wordpress.com.

    #1158095

    justjennifer
    Moderator

    I just checked in my Store and it appears to be available. Have you tried since posting this?

    If it still shows for you as unavailable please try logging out of WordPress.com, clearing your browser cache and cookies, closing your browser and then opening it again.

    If it still shows as unavailable after that, please take a screenshot and upload it to your Media Library and I’ll mark this for Staff assistance. http://en.support.wordpress.com/make-a-screenshot/

    #1158121

    imeldaevans
    Member

    Hi Jennifer

    Thanks for your help. It is still not available. I’ve done the screenshot and it’s here: http://imeldaevans.files.wordpress.com/2013/02/wordpress-screenshot.png

    Thanks! Imelda

    #1158122

    raincoaster
    Member

    Are you the admin of that blog? Are you the ONLY admin? And does it have upgrades already?

    #1158123

    imeldaevans
    Member

    Raincoaster, yes and yes for the first two and it has one upgrade, custom design (or whatever it’s called)

    #1158124

    raincoaster
    Member

    Well, this is flagged for staff; maybe it’s that you have part of the upgrade, and need prorating for the rest? Staff will respond here eventually.

    #1158125

    imeldaevans
    Member

    One can only hope so! Thanks for the help.

    #1158168

    macmanx
    Staff

    You have already purchased the bundle for http://imeldaevans.wordpress.com/

    Is that the blog you’re referring to?

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