Why is the wordpress_export_1.xml failing to import?

  • Author
    Posts
  • #1161527

    flytings
    Member

    When I attempt to import the Posterous wordpress_export_1.xml file I get the following error: Could not read the XML file. Please make sure you are uploading a valid .xml or .xml.gz file. For more info, please see our documentation.

    The wordpress_export_1.xml file is 819KB in size; the entire exported posts directory is 1.5MB. I’m on Mac OS X Lion using Chrome.

    The blog I need help with is thisisforexportonly.wordpress.com.

    #1161668

    jfb57
    Member

    Apologies as I have just posted this same question!

    #1161672

    timethief
    Member

    All threads with Posterous issues are being tagged for Staff by us Volunteers, as we cannot help other than to point you folks to the big yellow banner on the top of the forum pages.

    #1161673

    flytings
    Member

    I’m reverting to a vanilla template in case there’s a problem with XML related to the template.

    #1161687

    jfb57
    Member

    Can you explain vanilla template please?

    #1161689

    flytings
    Member

    A vanilla template is a standard, uncustomized very plain template.

    I’ve re-set my Posterous Space template to one that has very standard XML/CSS in it, and have requested a new Backup. I’ll try to import that export to WordPress.com in case there was bad XML in the template I used.

    #1161769

    jenia
    Member

    Hi there, several other users reported issues when importing a Posterous XML backup file. It appears to be an issue with the backup file, rather than with the WordPress importer. Our developers are looking into it and we will update this thread as we have more news (it might take a while). Thanks for your patience!

    #1161770

    jenia
    Member

    Flytings, please do let me know if exporting with the vanilla template works (I am not sure it will, but it does not hurt to try).

    #1161791

    jenia
    Member

    Hi all, since my last update, Posterous developers made some changes to the export tool, and our developers tweaked our importer.

    Please download the latest version of the Posterous backup and try the import again. For your reference, import instructions are here: http://en.support.wordpress.com/import/import-from-posterous/

    If you run into any issues, please let me know!

    #1161831

    jfb57
    Member

    Hi there!
    Got a new back up on Sunday & have tried again but still getting the same error message. :(

    #1161832

    kardotim
    Member

    @jfb57 could you please send us the export file by e-mail? Please let me know once you did that including the address of your blog.

    #1161833

    jfb57
    Member

    Many thanks. Mail sent!

    #1161834

    kardotim
    Member

    Did you sent it from the e-mail address associated to your account? Also let me know the blog address you want to import this file to.

    #1161835

    jfb57
    Member

    Was size can you import please?

    #1161836

    kardotim
    Member

    I’ve just received your e-mail and replied to you.

    #1161869

    flytings
    Member

    I finally was able to download the new backup/export and this time it worked.

    #1161870

    kardotim
    Member

    Great to hear it worked. Feel free to contact us if you have any other questions.

The topic ‘Why is the wordpress_export_1.xml failing to import?’ is closed to new replies.