Why my stats are not updated?

  • Author
    Posts
  • #1524743

    fatebygeorge
    Member

    My stats are not updated even if I tried to access my blog from different PCs.

    The blog I need help with is fatebygeorge.wordpress.com.

    #1524801

    Were you logged in with your own account when you did that? I’m pretty sure your stats don’t count visits the blog owner makes when logged in.

    #1524804

    fatebygeorge
    Member

    I know that. I wasn’t logged in. And also today I had some new followers with wordpress account and I didn’t received any notification saying that I have a new follower.

    #1524805

    Stats take some time to update. How long has it been?

    I’ll tag this for staff to look at your questions, and if you can think of any more helpful details in the meantime, then add them here.

    #1524806

    fatebygeorge
    Member

    I have the problem for 3 hours. I know that the views for example should be update immediately or maybe I’m wrong. But, with my notifications it shouldn’t be a problem.

    #1524807

    fatebygeorge
    Member

    And for example I can see now the views which have as referrer this post.

    #1524808

    Stats are not realtime, so they take time to show up. I wouldn’t worry over three hours. Have you checked your spam folder for the notification emails?

    #1524809

    fatebygeorge
    Member

    I received the emails. But, there should be also a notification when I’m logged in to wordpress and also I should be able to see the notification when I log in again on wordpress.

    #1524930

    eurello
    Staff

    Hi @fatebygeorge – So your current problem is that you’re not receiving a toolbar notification for new followers, is that correct?

    Do you see the notifications for the new followers if you go to the archive here:
    http://en.wordpress.com/notifications/

    If not, can you please provide a couple of specific examples of recent followers you’re missing a notification for, so that I can take a look?

    #1524936

    fatebygeorge
    Member

    Yes, it’s correct.

    No, I can’t see there the notifications.

    My missing notifications are for: womanssoulkingdom (http://womanssoulkingdom.wordpress.com) and undecided1896 (http://bktsrain.wordpress.com)

    Thanks!

    #1524946

    eurello
    Staff

    Hi @fatebygeorge – For the first, you have only an email subscriber:
    https://womanssoulkingdom.wordpress.com/wp-admin/index.php?page=stats&blog=38510920&blog_subscribers

    We don’t provide notifications of email subscribers, only for WordPress.com followers.

    For http://bktsrain.wordpress.com/ , you don’t yet have any followers.

    #1524948

    fatebygeorge
    Member

    I know that I don’t receive notifications for email subscribers.

    They both appear to be in my WordPress.com Followers list.

    #1524949

    fatebygeorge
    Member

    And these are not my blogs. These are in my followers list for my own blog.

    #1524950

    fatebygeorge
    Member

    My issue is that these two people subscribed to my blog and now they are following my blog, but I didn’t received any notification sayin that they are now following my blog.

    #1524951

    eurello
    Staff

    Hi @fatebygeorge – I’m so sorry. I had a total not-enough-coffee moment. I see what you mean now. :)

    However, I just logged into your account, and then followed your blog in another window, and I received the orange notification for my follow and it also showed in the notifications here:
    https://wordpress.com/notifications/

    Do you see it in your toolbar now and in your notifications?

    If not, could you please make me a screenshot of how your notification dropdown looks to you? Here are instructions for how to make a screenshot: http://en.support.wordpress.com/make-a-screenshot/

    You can upload it to your blog’s Media Library and I can look at it there.

    #1524952

    fatebygeorge
    Member

    No worries.

    Yes, I can see now that you followed my blog. My issue was only with these two people, because after that I received the notification for any new follower.

    Thanks!

    #1524954

    eurello
    Staff

    Awesome! Well, if it happens again, let us know. :)

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