Why only a partial refund for a purchase cancelled within deadline?

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  • #2990198

    baguetteux
    Member

    Please explain why I was refunded only parts of a cancelled purchase.
    Also please explain why a ‘contact us’ page is actually ‘ask community members’.

    The blog I need help with is baguetteux.wordpress.com.

    #2990289

    hacchism
    Staff

    Hi there,

    Please explain why I was refunded only parts of a cancelled purchase.

    This thread is being tagged for staffs. Someone of them reaches you and assists you soon. Please wait for a moment patiently.

    Also please explain why a ‘contact us’ page is actually ‘ask community members’.

    I guess you are not subscribing to any paid plans now. In this case, you can get support only in this forum. Many volunteers are willing to back you up here. However, if you need to get support from staffs, you can flag for them by adding “modlook” tag to your thread.

    Thanks:)

    #2990317

    Good Morning –

    Thank you for tagging us here, hacchism.

    baguetteux – I’ve processed the remaining $13 for a complete refund. The funds should reach you in about ten days. In this situation it’s possible that they are going to be 2 transactions on your statement. If there are any delays with the refund please contact your bank as they can tell you when to expect the payment.

    #2990325

    baguetteux
    Member

    Thank you very much @hacchism!

    Thanks @lizkarkoski for looking into it.

    #2990327

    Of course! It’s my pleasure, take care!

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