Won't let me upload MP3 Files

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    Posts
  • #2812486

    morvenwrites
    Member

    I am trying to upload audio samples for audio book narration (excerpts), and every time I go to select the file (mp3) it is telling me that it does not support that format of file. I tried wav too and that didnt work either. I saw there was some software, but then a note from WP that said it was no longer needed to upload audio.

    The blog I need help with is morvenwatt.wordpress.com.

    #2812668

    supernovia
    Staff

    Hi @morvenwatt, streaming content tends to require different resources, and we offer it only with Premium and Business plans.

    You can stream audio that is hosted on other sites, though. Or you can upgrade; Business and Premium both come with some other great perks, too. We have details here:
    http://en.support.wordpress.com/audio/

    #2812758

    I having a similar issue. Only I have been able to upload many mp3’s in the past, but last week it started to say that I couldn’t upload it for “security reasons”. What’s the reason for that?

    #2812759

    faithbiblechurchtx – Which site are you having trouble with? Please share the URL.

    #2812760
    #2812761

    Thank you for sharing the site with me. http://faithbiblechurchtx.org/ is not hosted here with WordPress.com. Because of that we do not have access to the site for troubleshooting.

    For help with a self hosted WordPress site you will want to post at https://wordpress.org/support/

    There are 2 versions of WordPress. What happens here at WordPress.com is a bit different from the self hosted version that you are using. This guide outlines those differences: https://en.support.wordpress.com/com-vs-org/

    #2812762

    Ok thanks

    #2812763

    galois
    Member

    @morvenwatt: that support page is updated.
    You can buy Business, Premium or Personal plans in order to upload audio files, now:
    http://en.support.wordpress.com/audio/

    Cheers.

    #2812764

    Thank you @galois.

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