Woocomerce no envía mails pedidos hechos con débito (transbank chile)

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  • #3388676

    El sitio es: http://carracing.cl/

    Al realizar una compra hecha con tarjeta de DÉBITO (redcompra) usando el plugin de transbank, woocomerce no envía un mail al administrador ni al cliente con la facturación.

    Con tarjeta de CRÉDITO sí funciona correctamente.
    Woocomerce está correctamente configurado.

    El mail usado es: (email redacted)

    #3389023

    fstat
    Staff

    Hi there,

    I used Google Translate to translate your message as this is the English support forum. In your message you said:

    The site is: http://carracing.cl/

    When making a purchase made with a DEBIT card (redcompra) using the transbank plugin, woocomerce does not send an email to the administrator or the customer with the billing.

    With CREDIT card it works correctly .
    Woocomerce is correctly configured.

    Hi there,

    You’re in the wrong forum. Your site is using the open-source WordPress.org and WooCommerce software and you need to seek help at these forums:

    https://wordpress.org/support/plugin/woocommerce

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    https://en.support.wordpress.com/com-vs-org/

    #3389173

    Hi, I already wrote the question on the spanish forum and get my answer.

    Thank you for your answer though, its kind from you translate my question.

    Have a nice day

    #3389196

    fstat
    Staff

    You’re most welcome!

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