Word Ad's not displaying correctly

  • Author
    Posts
  • #900346

    msembinelli
    Member

    Hey guys,

    I recently just switched my theme. Now my word ad in the right sidebar is not displaying correctly. It is offset and not in place where it is supposed to be, therefore being cut off.

    Is this a problem with my theme settings? or is there something else that can be done to fix this?

    The blog in question is slappablog.com

    Thanks,

    Matt

    The blog I need help with is slappablog.com.

    #900518

    timethief
    Member

    This thread is flagged for Staff atention. Thanks, in advance, for your patience while waiting.

    #900525

    macmanx
    Staff

    It seems to be displaying just fine. Would you please try clearing your browser’s cache?

    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    #900539

    msembinelli
    Member

    It does not seem to be working for me in IE or Chrome even after clearing the cache

    #900562

    macmanx
    Staff

    Which version of IE and Chrome are you running?

    #900563

    msembinelli
    Member

    Most up to date Google Chrome (19.0.1084.52) and IE 9

    #900564

    macmanx
    Staff

    Hm, I’m noticing a problem in Chrome 19. I’ll check IE 9 as soon as my VM has finished booting.

    Meanwhile, would you please a take a screenshot of what you see and upload it via Media -> Add New in your blog’s Dashboard?

    #900568

    msembinelli
    Member
    #900571

    macmanx
    Staff

    Thanks, was that with Chrome or IE 9?

    #900572

    msembinelli
    Member

    That one was with chrome, sorry for cutting off the screenie

    #900574

    macmanx
    Staff

    Unfortunately, I can’t see the problem under IE 9 either.

    Would you please try disabling all add-ons and extensions in each browser, then check again?

    #900577

    msembinelli
    Member

    I have no add-ons as I am using a brand new machine.

    I also tried on another laptop in my office, and still the exact same thing with IE 9. hmm

    #900579

    msembinelli
    Member

    The Ad is also being cut off when viewed from my android (Not on my company’s WiFi). So it can’t possible be web/admin settings

    #900580

    macmanx
    Staff

    Are you running the latest version of Flash?

    http://get.adobe.com/flashplayer/

    #900585

    msembinelli
    Member

    Yes, I updated both chrome and IE 9. I am still having the same problem

    #900586

    macmanx
    Staff

    Ok, this is rather weird. Are you running any third-party security software? If so, would you please try with that disabled?

    #900587

    msembinelli
    Member

    Running now security software, and I said above that I already tried it on my android as well. I also tried it on a Co-workers computer. Still won’t display properly. I’m beginning to think this has something to do with the theme?

    #900588

    msembinelli
    Member

    No*

    Sorry for the double post

    #900589

    macmanx
    Staff

    I sincerely doubt it. I have now checked this on two separate computers (one VM on my Mac and an actual PC, both running Win 7) with IE 9 and Chrome 19, and I have not been able to reproduce the problem.

    Do you have access to any other computers that you could check from? Also, could you please get screenshots from each showing the full browser window?

    #900590

    msembinelli
    Member

    I will be home in about an hour and will check with my desktop PC. If I still see the problem I will also try firefox.

    Internet Explorer: http://slappablog.files.wordpress.com/2012/05/ie1.png
    Chrome: http://slappablog.files.wordpress.com/2012/05/chrome1.png

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