en WordPress.com Forums › Support WordPress App Author Posts November 9, 2018 at 6:04 pm #3209591 brandonruddockMember I’m unable to login to my WordPress site from the App. I’m 100% certain I’m using the correct email and password as it’s saved on my Chrome passwords and I am using the exact same. Please help :) The blog I need help with is brandonsmarket557168317.wordpress.com. November 9, 2018 at 6:41 pm #3209621 lizkarkoskiStaff Hi – Are you working on iOS or Android? Which version of the app do you have installed? My first suggestion is to just remove the app and try again. Also, let me know if you can sign in with a mobile browser. November 10, 2018 at 1:15 am #3209741 brandonruddockMember It’s the Application for Windows, sorry. It’s wordpress-com-win32-setup-3-7-0.exe I am signed in through my browser as well as my phone with the same information I’m using. November 10, 2018 at 5:54 am #3209809 supernoviaStaff Thanks @brandonruddock, can you also confirm which site you are trying to log into, too? If it’s a self-hosted installation, are you logging in with Jetpack or with your username and password for that site? Also, what error do you get with login? Author Posts The topic ‘WordPress App’ is closed to new replies.