WordPress back-end cURL error 28

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  • #3353246

    Hi everyone, I encountered difficulties in mine website.

    In this Monday, I try to check update info on WordPress wp-admin page.

    Since Ive checked that, I get cURL error 28 with three functions as follow:
    1. wp_version_ckeck()
    2. wp_check_browser_version()
    3. wp_check_php_version()
    Each function will cause high time cost, even time out(http code:504).

    Now I is difficultyly enter each wp-admin page, ex. pluging page态edit post page …etc

    Is there anyone know reason?

    BTW front-end page is work normally.

    #3353287

    gracema2002
    Member

    Hi there,

    What’s the site URL link?

    Please note that this forum is for WordPress.com hosted websites. If your website is using the open-source WordPress.org software, you need to seek assistance from their forums which can be found at:

    https://wordpress.org/support/forums/

    The difference between the two entities is explained here:

    https://en.support.wordpress.com/com-vs-org/

    Regards

    #3353591

    Dear gracema,

    Our website build on WordPress.com.

    and link as follow : https://teepr.com

    #3353659

    gracema2002
    Member

    Thanks for clarifying @richardchangb653b91dfa. I’ve tagged staff to take a look for you. Please also note that, as a premium WordPress.com user, you have access to priority live chat. More on that on here

    Hope you get to the bottom of this soon:-)

    Good luck!

    #3353786

    Hi there,

    I checked your site it is indeed using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    https://en.support.wordpress.com/com-vs-org/

    Thanks!

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