Need help? Check out our Support site, then

Wordpress Cancellation and Refund

  1. I recently canceled my wordpress account from having it less than three weeks. I was informed that a confirmation link will come to my email and I have 12 hrs to confirm cancellation. It has been 5 hours and I have not received any confirmation at all to my email. To test my server or even if I was getting any emails, I sent an inquiry from wordpress of which immediately went to my email. When can I expect this email as well as my money back for the cancellation?

    The blog I need help with is

  2. Look at the top of the page please:

    Our domain provider is currently experiencing an outage, which means we are unable to process new domain purchases or domain changes at the moment. We have temporarily disabled domain management tools until the issue with the domain provider is resolved.

    This thread is tagged for Staff attention.

  3. Thanks! When can I expect for this to be up as well as my refund.

  4. HI,

    I've cancelled your upgrade and processed your refund. You should see it reflected on your account in the next few days.


  5. @kraftbj
    Thanks so much for the speedy catch. :)

Topic Closed

This topic has been closed to new replies.

About this Topic