en WordPress.com Forums › Support WordPress Premium features not used Author Posts January 22, 2014 at 3:54 pm #1616086 herveposticMember Hi, we finally do not need neither use the WordPress Premium features. Can you please cancel our subscription and reimburse us if possible? Kind regards, Hervé Postic The blog I need help with is universwiftnet.wordpress.com. January 22, 2014 at 3:56 pm #1616144 timethiefMember Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, http://en.support.wordpress.com/domain-mapping/cancel-domain/ and Guided Transfers. http://en.support.wordpress.com/upgrades/#refunds Note: It takes from 1 – 2 weeks for the refund to be received. Author Posts The topic ‘WordPress Premium features not used’ is closed to new replies.