WordPress store does not redirect when I try to buy a space upgrade.

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  • #1484289

    gemimaharvey
    Member

    I want a space upgrade but when I click on the tab to purchase more space, it does not redirect me to the next page, meaning I am unable to proceed with the purchase. Is this a glitch in the WordPress store? How do I proceed?

    #1484344

    timethief
    Member

    Firstly, we need to know why there is no blog URL linked to your username and you have not stated which free hosted WordPress.com blog you want to purchase an upgrade for please.

    Secondly, you must be logged in as Admin under the same username account that roistered the free hosted WordPress.com blog to purchase any upgrades for that free hosted WordPress.com blog. > Dashboard > Store > My Upgrades

    Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
    and if required click the “Need More Help” link and complete the form for account recovery.

    Lastly, do note that these upgrades can only be purchased for free hosted WordPress.com blogs and no others.

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